About

MY SHORT HISTORY

HOW I'VE STARTED MY JOURNEY AS A VIRTUAL ASSISTANT

Hello! I’m Roseanne, welcome to my profile. With over a decade of experience in bookkeeping and accounting, combined with six years in digital marketing and virtual assistance, I am passionate about empowering coaches, digital entrepreneurs, and business owners to achieve their goals. My mission is to provide you with the support you need to focus on what you do best while I handle the rest.

MY JOURNEY

My journey began in the world of finance, where I honed my skills in bookkeeping and accounting. I quickly realized that my true passion lies in helping others succeed. This led me to expand my expertise into virtual assistance and digital marketing, where I discovered the profound impact that organized operations and strategic support can have on a business's growth.

What Drives Me

I believe that every entrepreneur has a unique vision, and my goal is to help bring that vision to life. I thrive on challenges and love finding creative solutions to complex problems. Whether it's managing schedules, streamlining processes, or enhancing online presence, I take pride in being the reliable partner you can count on.

MY EXPERTISE

  • Executive Assistance: From calendar management to email correspondence, I ensure your day-to-day operations run smoothly.
  • Bookkeeping: Accurate financial management is crucial for any business. I provide meticulous bookkeeping services that keep your finances in order.
  • Digital Marketing: With a solid background in social media management and content creation, I help elevate your brand's online presence.
  • Tailored Solutions: Every client is unique. I take the time to understand your specific needs and tailor my services accordingly.


TESTIMONIALS

CAREER HIGHLIGHTS

NEXFORD UNIVERSITY

VIRTUAL ASSISTANT

Mar 2024–May 2024

  • Creation of localised SEO landing pages
  • Using the Contentful CMS, create new local pages based on target keywords that SEO will brief her on. This involved duplicating existing localized page templates and modules, then using basic SEO principles to optimise for the specific keyword phrase.
  • Creation of internal links to the newly created pages
  • Submitting newly created pages to Google for indexation purposes.
  • Creating internal links to the newly created pages, from other areas on the website, including the blog and locations hub.
  • Improvement of the location’s hub


TRUE ARTIST

EXECUTIVE ASSISTANT

Dec 2021–May 2024

Accounting Assistant

  • Enter financial transactions into the accounting system. Ensure accuracy and completeness of data.
  • Review and process incoming invoices. Match invoices with purchase orders and receipts.
  • Process monthly expense reports.
  • Reconcile monthly bank statements. Investigate and resolve any discrepancies.
  • Assist in the preparation of financial reports. Generate ad-hoc financial reports as requested.
  • Manage accounts payable and Monitor accounts receivable and follow up on payments.

Data/File Management

  • Identify critical data elements related to customers, products.
  • Classify data into categories based on sensitivity, importance, and access levels.
  • Manage Close CRM
  • Implement data validation checks and cleansing -processes.
  • Implement data integration solutions to streamline data flow across different systems. Ensure real-time or near-real-time data synchronization.
  • Develop a backup and recovery plan to prevent data loss. Regularly test and update the backup procedures.

Social Media Management

  • Manage YouTube platform & Other Social Media Platform
  • Utilize social media management tools to schedule posts across various
  • Create and manage paid advertising campaigns on social media platforms. Monitor budget, targeting, and ad performance.
  • Update and optimize social media profiles

Administrative Assistant

  • Strong communication skills, ability to assist clients
  • Excellent organizational and administrative skills, strong communication and multitasking abilities
  • Schedule and coordinate appointments, meetings, and conference calls. Manage and update the executive’s calendar with accuracy.
  • Monitor and respond to emails promptly. Organize and prioritize emails, flagging urgent messages.

Basic Website Management

  • Proficiency in Kajabi & Squarespace.
  • Review and update product/service information, blog posts, and other relevant content.

Email and Community Management

  • Organize incoming emails with appropriate labels and categories.
  • Respond promptly and professionally to client inquiries.
  • Monitor and manage online communities on platforms like Discord, Slack, and Skool.
  • Address client inquiries and resolve issues courteously.



BLUE SKY DIGITAL MARKETING SEO & WEB AGENCY

ADMIN ASSISTANT 

Aug 2020–Nov 2023

I’m delighted to share a bit about my journey at Blue Sky Digital Marketing, where I’ve served as a dedicated Virtual Assistant since 2019. My primary focus has been on supporting various digital marketing endeavors, particularly in the realms of search engine optimization (SEO) and content management.

In my role, I’ve actively engaged in tasks ranging from off-page and on-page SEO strategies to forum marketing and content optimization. These efforts have been instrumental in enhancing our online visibility and fostering meaningful connections within our target audiences.

Moreover, I’ve been deeply involved in website creation and content management, leveraging my expertise within the WordPress framework to ensure our platforms are both aesthetically pleasing and functionally robust.

As I reflect on my time at Blue Sky Digital Marketing, I’m grateful for the opportunities I’ve had to contribute to our collective success. I’m committed to delivering high-quality results and am eager to continue supporting our team’s objectives.

ENVYRIDE & HANDS FREE SEGWAYGENCY

WEBSITE MANAGER

Dec 2020 – Aug 2023

  • On-Page and Off-Page SEO
  • WordPress posting of articles, simple formatting
  • Pinterest posting
  • Basic editing of photos using an online editor like Pixlr and Canva (to add simple texts for blog post featured images)
OLYGEN SDN BHD/OLYGEN PTY LTD

ADMIN VA FULL-TIME

Oct 2019 – Feb 2022

  • Liaise and manage a range of phone messages and administration of queries and information from customers and internal team
  • Receive and handle customer calls and follow up via phone or email then documenting within CRM
  • Provide a high level of service to key internal and external parties
  • Assist with audits of client documentation, filling forms, and following checklists when undertaking admin tasks.
  • Create checklists for new processes being developed
  • Email management
  • Understand filing system and database management for online documents using Sharepoint
  • Lead Generations
  • Linkedin Marketing
  • Facebook Management
  • Bookkeeping Task
BRUNO MENDICINO COMPANY

CONTENT CREATOR/SOCIAL MEDIA MANAGER

Jul 2022- Dec 2022

  • Creating, curating, and publishing high-quality, engaging, and relevant content on various social media platforms, such as Facebook, Instagram, and YouTube
  • Conducting research on industry trends, best practices, and target audience preferences to inform content creation
  • Collaborating with other team members
  • Editing, proofreading, and optimizing content for search engine optimization (SEO)
  • Managing and maintaining the company’s content calendar and ensuring timely publication and distribution of content.
  • Monitoring and analyzing content performance metrics, including traffic, engagement, and conversion rates, and adjusting the content strategy accordingly
  • Providing thought leadership on social media marketing and sharing knowledge and best practices with other team members.
ICONNECT AGENCY

SOCIAL MEDIA MANAGER| BILLER

Nov 2020 – Dec 2020

  • Provide customer service and administrative support to clients from different parts of the Bahamas
  • Expert in Date Entry Web research and other related jobs.
  • Managing the Emails
  • Assisted clients with reports and making accounts in different platforms for business.
  • Helping clients in managing Social Media Accounts.(FB, Instagram,)


DBA GLOBAL SHARED SERVICES INC.

ASSOCIATE ACCOUNTANT 

SEPT 2018 – SEPT 2019

  • Liaise and manage a range of phone messages and administration of queries and information from customers and internal team
  • Receive and handle customer calls and follow up via phone or email then documenting within CRM
  • Provide a high level of service to key internal and external parties
  • Assist with audits of client documentation, filling forms, and following checklists when undertaking admin tasks.
  • Create checklists for new processes being developed
  • Email management
  • Understand filing system and database management for online documents using Sharepoint
  • Lead Generations
  • Linkedin Marketing
  • Facebook Management
  • Bookkeeping Task
ACE MEDICAL CENTER

ACCOUNTING ASSISTANT: SALES/BOOKKEEPER/HANJIN BILLER 

OCT 2014 – SEPT 2018 | NOV 2012 -MAY 2013

  • Liaise and manage a range of phone messages and administration of queries and information from customers and internal team
  • Receive and handle customer calls and follow up via phone or email then documenting within CRM
  • Provide a high level of service to key internal and external parties
  • Assist with audits of client documentation, filling forms, and following checklists when undertaking admin tasks.
  • Create checklists for new processes being developed
  • Email management
  • Understand filing system and database management for online documents using Sharepoint
  • Lead Generations
  • Linkedin Marketing
  • Facebook Management
  • Bookkeeping Task

WHO CAN RECOMMEND ME?

MR. STEPHEN J. RAMOTOWSKI

SEO EXECUTIVE/CONSULTANT

blueskydigimarketing@gmail.com

+44 79 3636 9825

MS. GEMMA SUGRUE

CEO/ BUSINESS COACH

support@gemmasugrue.com

+44 78 6199 5052

MR. JOE McGOLDRICK

Head of Performance Marketing

jmcgoldrick@nexford.org

+44 74 4302 0063

Info@roseadminsupport.com | +639524177996

@2024 Rose Admin Support